Frequently Asked Questions
Q. What is Wallet Wing?
Wallet Wing is an online marketplace offering a wide range of products, including food, kitchen essentials, herbal care, beauty, jewelry, fashion, books, music, movies, travel services, and event bookings.
Q. How can I search for products on Wallet Wing?
You can search for products using the search bar located at the top of the website. Simply type the product name or category, and relevant results will appear.
Q. Do you offer any discounts or promotions?
Yes! Currently, we are offering a flat 15% off on selected artworks under the “IRA World Art” collection. Stay updated by visiting our Promotions page.
Q. How do I become a vendor on Wallet Wing?
To become a vendor, click on the “Become a Vendor” option at the top-right corner of the homepage and follow the registration steps.
Q. What categories of products are available?
We offer a wide range of categories, including:
- Food & Kitchen Essentials
- Herbal Care & Beauty Products
- Jewelry & Fashion Items
- Home Care Products
- Books, Music, and Movies
- Travel Services and Event Bookings
Q. Is there a customer support service available?
Yes, our customer support team is available to assist you with any queries. You can contact us via email or live chat from the support section on the website.
Q. How can I track my order?
Once your order is placed, you will receive a tracking link via email or SMS. You can also track your order from the “My Orders” section under your account.
Q. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, net banking, UPI, and digital wallets for a seamless shopping experience.
Q. Can I return or exchange a product?
Yes, we offer easy returns and exchanges. Please visit our Return Policy page for more details and terms and conditions.
Q. How secure is my personal information on Wallet Wing?
We prioritize your privacy and use secure encryption technology to protect your personal and payment information. For more details, visit our Privacy Policy page.