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WalletWing Privacy Policy

This Privacy Policy describes how WalletWing ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website (the "Site") or use our services. This policy applies to all users of our Site and services, regardless of location within the United States. We are committed to protecting your privacy and complying with applicable U.S. privacy laws.

1. Information We Collect

We collect information about you when you use our website, mobile app, or other online services ("Services"). The types of information we collect include:

1.1 Information You Provide Directly:

  • Account Information: When you create an account, we collect your name, email address, contact number, shipping and billing address, username, and password.
  • Transaction Information: When you make a purchase, we collect information about the products you purchase, the payment method, and the shipping address.
  • Communication Information: When you contact us or communicate with other users through our Services, we collect information about your communications.
  • Vendor Information: If you are a vendor on WalletWing, we may collect your business name, tax identification number (TIN), licensing details, government-issued ID for verification, bank account information for payouts, product details and descriptions, and vendor account credentials.

1.2 Information We Collect Automatically:

  • Usage Information: We collect information about how you use our Services, such as the pages you visit, the products you view, and the links you click. 
  • Device Information: We collect information about the device you use to access our Services, such as your IP address, browser type, operating system, and device identifiers.
  • Location Information: We may collect information about your location, such as your IP address, or with your permission, precise geolocation data.
  • Cookie and Tracking Information: We use cookies and other tracking technologies to collect information about your activity on our Services. This may include cookies, web beacons, pixels, and other similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

  • Provide and Improve Services: To provide and improve our Services, personalize your experience, process transactions, fulfill orders, provide customer support, and analyze usage patterns.
  • Communicate with You: To communicate with you about your account, orders, promotions, updates, and other important information.
  • Marketing: With your consent, we may use your information to send you marketing communications about our products and services. You can opt out of marketing communications at any time.
  • Legal and Compliance: To comply with applicable laws and regulations, including tax laws, consumer protection laws, and intellectual property laws.
  • Security: To protect the security and integrity of our Services and our users.

3. How We Share Your Information

We use your information for the following purposes:

  • Provide and Improve Services: To provide and improve our Services, personalize your experience, process transactions, fulfill orders, provide customer support, and analyze usage patterns.
  • Communicate with You: To communicate with you about your account, orders, promotions, updates, and other important information.
  • Marketing: With your consent, we may use your information to send you marketing communications about our products and services. You can opt out of marketing communications at any time.
  • Legal and Compliance: To comply with applicable laws and regulations, including tax laws, consumer protection laws, and intellectual property laws.
  • Security: To protect the security and integrity of our Services and our users.

3. How We Share Your Information

We may share your information with the following categories of third parties:

  • Service Providers: We share information with service providers who perform services on our behalf, such as payment processing, shipping, and customer support. We require our service providers to protect your information and only use it for the purposes we specify.

6.Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or electronic storage method is 100% secure.

7. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated Privacy Policy will be posted on our website with a revised "Effective Date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@walletwing.com

Additional Information for California Residents:

  • You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of the information, the purposes for collecting the information, and the categories of third parties with whom we share the information.
  • You can make a request by contacting us at the contact information above. We will respond to your request within 45 days.

Additional Information for Virginia Residents:

  • You have the right to confirm whether or not we are processing your personal data and to access your personal data.
  • You have the right to correct inaccuracies in your personal data.
  • You have the right to request that we delete your personal data.
  • You have the right to opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer.
  • You can make a request by contacting us at the contact information above. We will respond to your request within 45 days.