Frequently Asked Questions

Q. What is WalletWing?

WalletWing is a US-based online marketplace that curates authentic, high-quality products from India. We connect trusted Indian vendors with customers across the US, offering a diverse range of items including food, kitchen essentials, herbal care, beauty products, jewelry, fashion, books, music, and movies.

Q. How can I search for products on WalletWing?

You can search for products using the search bar located at the top of the website. Simply type the product name or category, and relevant results will appear.

Q. Do you offer any discounts or promotions?

Yes! we regularly offer special discounts, seasonal promotions, and exclusive deals. We feature limited-time offers/discounts from individual vendors, so follow us on social media or visit our Promotions page for updates.

Q. How do I become a vendor on WalletWing?

To become a vendor, click on the “Become a Vendor” option at the top-right corner of the homepage and follow the registration steps.

Q. Is there a customer support service available?

Yes, our customer support team is available to assist you with any queries. You can contact us via email from the support section on the website.

Q. How can I track my order?

Once your order is placed, you will receive a tracking link via email. You can also track your order from the “My Orders” section under your account.

Q. What payment methods do you accept?

We use payment methods like "Paypal" or Credit/Debit cards.

Q. Can I return or exchange a product?

Each vendor may have their own return and exchange policies. We kindly recommend reviewing the vendor’s return policy on the product page before placing your order or requesting a return/refund. If you have any questions, our support team is always here to help.

Q. How secure is my personal information on WalletWing?

We prioritize your privacy and use secure encryption technology to protect your personal and payment information. For more details, visit our Privacy Policy page.